AI For Associations: The Human Touch Matters More Than Ever

Many associations are thoughtfully considering: “How can we adopt AI in our organization—and more importantly, should we adopt it?”

Staying on top of the latest trends in technology is vital to make sure your organization doesn’t fall behind. At ACG, we believe that AI technology has the potential to help associations work better, smarter, and more efficiently than ever before. 

Yet a recent report from Info-Tech Research Group finds that Associations have been slower to adopt AI than the corporate sector. “Nonprofits are treading carefully, similar to their approach on digital transformation,” Info-Tech managing partner, executive services Neil de Ridder told AssociationsNow.

When deciding if using AI is right for your association, you should consider the potential use cases: 

  • Which tasks would be improved by the use of AI? 
  • Are there any ethical or security risks involved? 

One thing is certain: for AI to work for you, the human component is indispensable.

AI systems lack the capacity for empathy and ethical understanding. Human involvement ensures that these tools are deployed responsibly. Human input is crucial for interpreting subtle nuances and avoiding misinterpretations. By incorporating human expertise and contextual understanding into AI systems, we can enhance their performance and reliability.

While AI offers unprecedented opportunities for innovation and efficiency for any organization, the human component remains indispensable.

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